Message from the CEO
Mark Floersch
CEO, CATCH Intelligence
CATCH Intelligence has had the good fortune to not only keep up with the pace of business but excel while providing high-quality service during the Covid pandemic. Going from in-person working to 100% remote, I am proud of the hard work, consistency, and quality CATCH delivers daily to our customers.
We all have a choice in how we react to situations, and CATCH Intelligence chooses to be proactive as much as possible, and when action is necessary, we will act with a servant’s heart. Whether an action is needed locally or nationally, clients to neighbors, CATCH will Lead by Knowing.
CATCH cares. We continue delivering World Class BI systems that provide clients with the latest software, tools, analysis, resources, and insights necessary to identify, catch, and utilize data that provides the greatest value to their organization. These have been unprecedented challenging times, and CATCH has proudly stood by our clients, helping every step of the way with challenges, new and old.
One of the accomplishments we’re especially proud of is our Net Promoter Score (NPS), which ranks in the top 15% of all Professional Services Firms. The NPS is a widely recognized measure of customer satisfaction and loyalty, and this remarkable achievement reflects not only our team’s dedication but also the trust and confidence our customers have placed in us. It’s taken nearly three decades of persistence, learning, and evolution to reach this point, and I couldn’t be more proud of our people and their relentless pursuit of excellence.
Nearly 20 years ago, we made a promise: to consistently measure, understand, and improve our customer satisfaction. Inspired by the principle, “What gets measured, gets done,” we committed to making the customer experience our top priority. Every team member understands the importance of delivering value at every touchpoint, and we actively celebrate the individuals who go above and beyond for our clients. To our incredible team, thank you for your passion, professionalism, and the world-class service you provide every day.
Time and time again, we have seen the benefits of banding together to help one another: going above and beyond on projects with clients, raising funds and supplies for those in need, and taking care of each other as coworkers and friends – we are better together.
Let us know if you have any questions regarding BI, data, and the challenges you face. We value YOU, our clients, team, friends, and family. Thank you for your partnership, patience, compassion, and understanding in these unprecedented, historical times. We are here for you and look forward to helping you Lead by Knowing.
Thank you,
Mark Floersch
CEO, CATCH Intelligence
Mission & Values
Our mission is to help organizations reduce costs while improving overall business performance. We help our customers, CATCH Intelligence, by turning their data into information. CATCH promises to deliver World Class BI systems that provide the greatest value to you and your organization.
Our iDATA core values govern the foundation of CATCH:
Integrity in everything we do
Delight those we serve
Accountable for results
Treat everyone with respect
Ask for what you want/ask others for what they need
These values strengthen CATCH’s relationship with clients, our community, and the overall culture of CATCH. We strive to incorporate these guiding principles into our work lives and carry them into our personal lives.
Our vision is to continue growing our company to create growth opportunities for our people and their families. We believe in big dreams, achieving big goals, and celebrating big accomplishments. We are a family-first company focused on helping each other grow.
Meet Our Leadership Team
Our people are the heart of our company and are our most important asset. Our service and solution offerings’ quality is absolutely dependent on the quality and experience of our people. That’s why we hire what we consider to be top-tier talent. No matter how you look at it, Business Intelligence is complex. Our seasoned experts understand the intricacies of aligning business objectives, processes, data, and technology to successfully navigate the countless challenges your business encounters.
Teamwork is one of our most sustainable competitive advantages. Not only do we deal with complex technologies, but we work on complex teams and in many different client cultures. When we hire people, we look for strong team players; who can be leaders and have the flexibility to work and adapt well in complex environments.
The CATCH Leadership team’s vision and guidance drive forward growth, success, and innovation by staying focused on attracting talented employees, investing in growth opportunities, and evolving the overall CATCH solution.
Members of the Leadership team ensure that the CATCH passion for progress is delivered with a business’s discipline. Embracing the BI industry’s ever-shifting challenges, they set the company’s standards dedicated to providing both results and value.
Community Outreach
CATCH Intelligence supports non-profits and charities through our Sharing Hands Program. CATCH Intelligence’s objective in philanthropy is to protect future generations by preserving our most valuable resource: children. We seek to improve the quality of life by addressing critical needs, primarily through non-profit organizations reaching underserved populations locally and worldwide. In keeping with this goal, the company supports a wide range of local and international charitable causes.
CATCH Intelligence believes that through our people, our services, our product, and our culture, we have the power to help change the world. Aspired to push the boundaries of what people generally think business is capable of through our Sharing Hands program, we challenge ourselves, our partners, and our community at large to join with us to make this world a better place.
CATCH supports various charities, including Sheltering Tree, Madonna School, Mater Filius, Sudanese Outreach Program, Hope of the Poor, Cystic Fibrosis Foundation, and is a yearly Multiple Sclerosis Corporate Sponsor. CATCH Intelligence is a proud corporate sponsor of Raptor Soccer Club in South Omaha and the Omaha Kings Professional Soccer team.
